Store Policies and Security

Safety / Security

secured

This site has stringent security measures in place to eliminate chances of loss or misuse of information under our control.

We utilize the web’s #1 provider of SSL certification and also adopt the additional layer of security in using a real-time monitoring service protecting you and us from all manner of common Internet attacks.

All online transactions at our website are handled with industry-standard SSL encryption. When you place an order online, your information is encrypted using State of the Art technology before being transmitted to us.

When we receive your order, it is kept encrypted until we’re ready to process it. When you proceed to the online checkout, your browser will automatically be switched to the secure server. This can be verified by the “https” displayed in your web browser.

Some web browsers will also display a yellow or green ‘padlock’ symbol at the bottom of the browser window, when you are on a secured server.

Online Privacy Policy:

At Something Fishy we are committed to maintaining your confidence and trust. It us our policy that personal information, such as your name, postal and e-mail address is private and confidential, it will NEVER be sold by us or provided to any other organization.

When you place an order with us, your sensitive information is encrypted and is accessible only for the purpose of processing your order.

No Computer Tracking of Identifiable Information

Our systems do not collect or distribute personal information about our visitors. We do not record any information about your specific visit other than the information that you provide to us. (such as your order requirements). Information collected by us is general and non specific to the visitor. We use Google Analytics to track general visits and browsing statistics for help in analyzing our visitors’ needs and preferences.

Our Product Guarantee / Returns Policy

We offer a no fuss money back guarantee on full priced items, just ship it back to us at your expense and we’ll issue you a full refund if received back within 60 days of placing your order. 

For sale items we would be happy to exchange the item or provide you with a store credit, unless the item is defective in some way then we will provide you with a full refund on receipt of the returned item. Please send returns to our mailing address here

Shipping

USA Orders – When you purchase from us your order will be shipped efficiently by USPS. We ship orders FREE unless otherwise noted on the product page.

Overseas orders – we do not presently ship overseas.

 

Privacy Policy

We take your right to privacy seriously – This Privacy Policy deals with personally identifiable information (referred to as “Data”) that may be collected by us on our site. You will see that all websites collect information to help them understand the way in which their visitors interact with the website, but we do not identify specific and individual user visits.

1. Collection of Data.
Our registration process to download our eBook or subscribe to our newsletter requires only a valid e-mail address and a first name. We use this information to make occasional follow-ups with you to notify you of news and product updates. You will be provided with the means for a one-click unsubscribe at any time.

Our shopping area requires you to provide name and contact information so we may process your order. You have the option to create an account, or proceed with your order without an account. Creating an account involves us storing your contact data so you may retrieve it for future orders, and/or login to track your order.

Like many web sites, we may also automatically receive general information that is contained in our server log files such as your IP address and cookie information. Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

2. Use of Data.
We may use Data to customize and improve your user experience on this site. We will never supply your Data to third parties. In the event you choose to use links that appear on our site to visit other web sites, you are advised to read the privacy policies that appear on those sites.

3. Cookies.

A cookie is a piece of data stored on the users computer tied to information about the user. Our site uses cookies to contain the product items you are adding to your shopping cart. The cookie data is deleted once you complete checkout.

4. Editing or Deleting Your Account Information.
We provide you with the ability to edit the information in your user account manually, yourself, or you may contact us and request deletion of your user account completely. Content or other data that you may have provided to us and that is not contained within your user account, such as posts that may appear within our forums, may continue to remain on our site at our discretion even though your user account is deleted. If you specifically request for a blog or comment to be removed we will do so.

5. Changes to this Privacy Policy.
We may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us that is contained within your user settings.

6. Contact Information.
If you have any questions about this Policy or our web site, please feel free to contact website administrator here